KCS Certification
Demonstrate your mastery of KCS practices and techniques through certification by the KCS Academy.
Programs currently available:
- 20% Pre-paid Discount on Certification Activities
- KCS Certified Publisher
- KCS Certified Trainer (formerly Verified Trainer)
- KCS Verified Tools/Technologies
Programs coming soon:
- KCS Certified Coach
- KCS Certified KDE
- KCS Certified Advocate (line managers, consultants, program and project managers)
KCS Adoption Support
The Academy offers executive and management development programs to enable organizational success with KCS.
Development Programs:
- Executive Development Program
- KCS Leadership Workshop (first and second line managers)
- KCS Coach Development Workshop
Partner Offerings:
- KCS Verified Tools/Technologies (knowledge management products that support KCS)
- KCS Verified Program information (Interested in getting KCS Verified as a vendor?)
Upcoming Events
KCS Foundations Workshops:
- Menlo Park, CA 1-3 February 2012
- Raleigh, NC 6-8 March 2012
Success
"We have found the KCS Leadership Workshop to be excellent in gaining management understanding, buy-in and excitement about KCS. One important learning from our KCS journey, so far, is that we won't be successful without middle management support."
—Colin Andrews, Global KCS Program Manager, BMC
The KCS Academy is owned by the Consortium for Service Innovation. The Academy facilitates a common understanding and supports the successful adoption of Consortium-developed models and methodologies.